![]() Description (partial) Symptom: Customer has the following issue with finesse. For more information, refer to Cisco bug ID CSCth74824 (registered customers only). The Remote Agent User requires CTI Access to the Agents phone. Then, change the order of the Cisco Unified Communications Manager (CUCM) servers to send the AXL requests to a different server. Specify the value for DEFAULT_LOGOUT_REASON property to match the logout reason code ID defined in Cisco Finesse. Coresident Finesse with Unified CCX: Finesse does not send a User notification. Todd Lammle is the authority on Cisco certification and internetworking. com Cisco UCCX System reason codes are assigned by UCCX Engine in certain circumstances. Please ask your system administrator to associate your phone with the. It presumes that the ICM software, CTI Server, and CTI OS products have already been installed. Error code: CTI-1" while trying to transfer to PQ. Registered users can view up to 200 bugs per month without a service contract. I plan to restart this on the publisher server and from my reading, it will take any CTI controlled devices offline. 2-Agent press consult from Finesse client. There are some usability complaints we’re working through. 5(1) SYSTEM_EVENT 5-67 CLIENT_EVENT_REPORT_REQ 5-68 Hi Team, I am trying to establish the connection to we had all the firewall in place we have tested the ACL connectivity by curl command. ![]()
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